Description |
Create the next big thing at Capital One - your career. With a collaborative, friendly work environment and a focus on work/life balance, there*s plenty of room for you to learn and grow. You deserve to work in a place where you can realize your full potential. You and Capital One, better together!
At Capital One, we*re about relationships and providing value to our customers. At the forefront are our tellers. They are the face of our company, connecting with our customers and processing all banking transactions, including deposits, transfer, withdrawals, payments and inquiries.
Tellers are the heart of our operations. You can watch our Tellers in action by visiting our careers home page!
Summary:
Process deposits, transfers, withdrawals, and other transactions in accordance with established policies and procedures; must be continuously aware of fraud loss and check cashing guidelines as well as all security and transaction documentation requirements. Also responsible for the security of assigned cash which must be maintained and balanced within established guidelines.
Responsibilities:
* Greets customers/prospects in the lobby and on the phone.
* Process transactions within established policies.
* Compliance with all banking regulations.
* Maintain supply and sale of consignment items.
* Provide excellent customer service.
* Identify and refer sales opportunities to platform staff.
* All other job duties as assigned.
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Requirements |
Basic Qualifications:
Must be bi-lingual in both English and Spanish
* At least a High School Diploma, GED or Equivalent
* At least six months of customer service experience and six months cash handling experience
Preferred Qualifications:
* 1 year of customer contact and/or cash handling experience
Capital One will not file non-immigrant visa petitions for alien workers.
As a recipient of TARP funding subject to the ARRA, Capital One will not sponsor new H-1B petitions or transfer existing H1B visas for new hires to Capital One.
No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.
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